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Complaints, Customer Escalation & Dispute Policy

How to raise a complaint and how it is escalated.

Version 1.0 Effective 17 October 2026 Published 17 October 2026 Reviewed by legal counsel
  1. Contact Wisdsol support or info@wisdsol.com with the issue, account/product and desired outcome.
  2. Wisdsol investigates and communicates a response appropriate to the issue.
  3. Material unresolved contractual disputes may be escalated to senior representatives.
  4. If informal resolution fails, the parties may use the dispute mechanism in the applicable Order Form or the courts/other forum available under Ghanaian law.
WISDSOL TECH · BN360872019 · Bank Quarters Rd, Accra, Ghana · info@wisdsol.com
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