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Data Retention & Offboarding Policy

The offboarding checklist when a customer leaves.

Version 1.0 Effective 17 October 2026 Published 17 October 2026 Reviewed by legal counsel
  • Customer confirms cancellation/termination.
  • Outstanding invoices are reconciled.
  • Customer requests required data export before the stated retention period.
  • API keys, administrator access and integrations are reviewed.
  • Access is disabled after the agreed termination date.
  • Data is retained/deleted according to the applicable DPA, Privacy Policy, law and backup lifecycle.
WISDSOL TECH · BN360872019 · Bank Quarters Rd, Accra, Ghana · info@wisdsol.com
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